See also our replacement parts warranty.
 

NKL Cash Handling Safe Limited Warranty

If a mechanical or operable part of an NKL Safe malfunctions or breaks down during normal use, Fire King Security Products (FKSP) will, at our option, repair or replace such part free for a full year (12 months) from the date of installation.  Validators, validator cassettes and printers are warranted for 90 days. The safe must be installed by factory authorized personnel. Improper safe installation will void the warranty. Warranty service** includes nationwide Technical Service support via telephone, free parts and labor provided by factory authorized personnel, and excludes user abuse, acts of God (such as lightning), theft or burglary.

Warranty excludes customer neglect or abuse, robbery attempt, burglary, vandalism or other criminal conduct, environmental factors (such as fire, water damage, wind), acts of God, lightning or power spikes or surges or modifications not made by NKL. Bill jams or insertion of foreign objects in validators or tube jams are not covered under warranty unless resulted from an equipment failure or malfunction. Any failure resulting in the use of unapproved lubricants, cleaning liquids or solvents and/or liquid spills are not covered under warranty. Failure resulting in the relocation of equipment by non NKL technicians are not covered under warranty.

Warranty service is available by contacting your dealer or by contacting FKSP Technical Service at 1-800-452-4655. Fire King Security Products reserves the right to have its representative inspect any product or part to honor any claim, and to receive a purchase receipt or other proof of original purchase before any warranty service is performed.

Warranty (including maintenance plan details)

Optional Maintenance Plans for NKL Safes with AuditLok XLV Electronics:

A Scheduled Maintenance Plan is available at different levels to meet the diverse needs of each of our customers. Much like a copy machine, a FireKing safe has moving parts and is subject to wear and tear. A validating safe is subject to environmental dirt, dust, lint and stray fibers from bills that can clog your validator over time. FireKing recommends a scheduled maintenance plan to minimize bill jams and maximize business uptime. For complete information refer our Maintenance Plans page.