Safe & Lock Online Technical Support
Numerous mechanical and electronic locking systems are used on the myriad of
FireKing Security Group safes. Some components are used exclusively on specific
brands while others are nearly universal.
The information in this section is provided to aid users of these products
with basic technical questions. More in depth technical information is also
provided specifically to benefit field service technicians. Only authorized
personnel should attempt repair of any FireKing Security Group product. Provision
of this information does not constitute permission for customers to service
the product. Please refer to the warranty for your specific product for additional
To speak with a factory Technical Support technician or to request product repair call 1.800.452.4655. Phones are staffed 6 am - 8 pm Mon-Fri, 9 am - 6 pm Sat, 9 am - 3 pm Sun and holidays. All times are Eastern time zone.
The FireKing Advantage
- Take control of your repair costs
- Experience consistent, level pricing
- Benefit from consistent quality and responsiveness
- Make your dollars work toward the purchase of a new safe