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SherLock Electronic Lock
Obsolete Product
SherLock was discontinued in 2007.
About SherLock
SherLock was the first intelligent safe lock package of its kind. Originally
developed by FireKing for NKL in the late 1980s, this package saw over a decade
of use on NKL's premium drop safe line. In 1999 SherLock went out of production.
Then, in 2004, SherLock was reintroduced with updates for new safes and new
applications.
As of 2007 Sherlock has again been discontinued. For reference purposes only
these are the product literature and manuals supplied with the product:
 Sherlock
20" Safe Literature
Sherlock
28" Safe Literature
Sherlock
Keyed Version Manual
Sherlock
Keyless Version Manual
Daylight
Savings | Door Delay |
Timelock | Time & Date
Add-a-Key | Change PIN | Enroll User | Delete User | Key Status
Link Error | Display Trouble | Key
Trouble | Parts List
SherLock Add-A-Key
About Add-A-Key
An Add-A-Key is normally enrolled as a standard User key. This is so that it can be used to validate the enrollment of an Area Manager (AM) #30 key. The AM key is then used to enroll other users. It is not normally enrolled as an RGM key unless there is no RGM available on the site and there is no other key enrolled in the safe. It is not enrolled as an AM key because an AM key cannot be enrolled without a valid enrolled User (or RGM) key to validate enrollment. Only one attempt to enroll is possible. After the first attempt is made the key is no longer self-enrolling. If the first attempt fails, a new Add-A-Key is required. Customer should be advised that enrolling an Add-A-Key should only be done while in phone contact with Technical Support to avoid failure.
Procedure
- Insert Add-A-Key to be enrolled.
- Enter Factory PIN (1111).
- Press #.
- Enter key ID number (1-27 possible, typically choose a mid-sized number, such as 15, to avoid wasting the key).
- Enter a PIN number.
- Re-enter PIN number to confirm.
- Remove key.
- Test key to verify operation.
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Changing Your PIN
User or RGM (#29) Change PIN:
- Insert Key.
- Enter PIN.
- Press 2 for Administration.
- Press 2 to Change PIN.
- Enter new PIN.
- Re-enter PIN to confirm.
- Remove key.
AM (#30) Change PIN:
- Insert AM Key.
- Enter PIN.
- Press 2 for Keys.
- Press 1 to Change PIN.
- Remove AM Key.
- Insert AM key to change PIN (or insert other key to force a PIN change).
- Enter new PIN.
- Re-enter PIN to confirm.
- Remove key.
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Daylight Savings Adjustment
- Insert RGM Key.
- Enter PIN.
- Press 2 for Administration.
- Press 6 to add or subtract one hour for Daylight Savings Time adjustment. Note: This can only be done once each April and October, and should only be done on the Sunday of the time change.
- Remove key.
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Door Delay
The inner door is configured with a factory set 15 minute delay. This delay is field changeable only with the Super (#31) key; for the keyless version with User #30. When opening the inner door a beeper will sound at the end of the delay to signal that the inner door is unlocked. It will remain unlocked for 5 minutes and will re-lock automatically.
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Timelock
RGM Viewing Timelock Settings:
- Insert RGM Key.
- Enter PIN.
- Press 2 for Administration.
- Press 4 to view Timelock Settings.
- Display starts with Sunday AM Lock, AM Unlock, and PM Lock times.
- Press 1 to move to the next day.
- Note: Only an Area Manager can change timelock settings.
- To finish remove key.
Setting Timelock
- Insert Area Manager (#30) Key (Or User 30 Log In)
- Enter PIN.
- Press 4 to Set Timelock.
- Press 1 to "look" or 2 to print. If printing, make sure printer is connected.
- Display starts with Sunday AM Lock, AM Unlock, and PM Lock times.
- Press 1 to move to the next day or change settings for current day.
- When changing current day, enter time (am lock, am unlock, and pm lock) pressing 1 after each entry. The chart below shows typical settings.
- When you have completed the week press 1 to review or 2 to exit.
- To finish remove key.
| Sunday |
SUNLOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
1145
PM |
| Monday |
MONLOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
1145
PM |
| Tuesday |
TUELOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
1145
PM |
| Wednesday |
WEDLOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
1145
PM |
| Thursday |
THULOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
1145
PM |
| Friday |
FRILOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
9999
AM |
| Saturday |
SATLOCK |
0130
AM |
|
UNLOCK |
0800
AM |
|
PMLOCK |
9999
PM* |
*9999 disables the setting. Normally used to prevent entering timelock early on Friday and Saturday nights. Warning: Never set all lock and unlock times to 9999 on the same day or the safe will revert to 24 hour timelock. Putting all settings on all days to 9999 will result in permanent timelock and a service call will be required to correct the problem.
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Time & Date
- Insert AM (#30) Key.
- Enter PIN
- Press 3 to edit time or date.
- The day will be displayed. If correct press 1, otherwise press 2 until the correct day is displayed.
- Enter the time (four digits) followed by 1 for am or 2 for pm.
- The date will be displayed. Press 1 if the date is correct or press 2 to change the date.
- Enter the date (MM/DD/YY).
- Remove key.
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Enroll User
Enrolling an AM Key:
—A new Area Manager (AM) Key may be enrolled when a safe is first installed, when a new Area Manager takes over the region, or if the Area Manager gets a replacement key.
- Insert AM Key to be enrolled.
- Enter 1 to change (enroll) AM Key.
- Remove key when prompted.
- Insert any valid User key or RGM key.
- Enter PIN.
- Remove User or RGM key.
- Reinsert the AM Key.
- Enter a PIN.
Enrolling Other Keys:
- Insert AM Key.
- Enter PIN.
- Press 2 for Keys.
- Press 3 to Enroll Key.
- Enter the two-digit user number to enroll.
- Remove AM key.
- Insert key to be enrolled.
- Enter PIN.
- Confirm PIN.
- Remove key.
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Delete Key
Using RGM (#29) Key:
- Insert RGM Key.
- Enter PIN.
- Press 2 for Administration.
- Press 3 to Delete Key.
- Enter the two-digit user number to delete.
- To confirm delete press 1, or 2 to exit.
- Display will confirm action.
- Remove key.
Using AM (#30) Key:
- Insert AM Key.
- Enter PIN.
- Press 2 for Keys.
- Press 2 to Delete Key.
- Enter the two-digit user number to delete.
- To confirm delete press 1, or 2 to exit.
- Display will confirm action.
- Remove key.
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Key Status Check
Using RGM (#29) Key:
- Insert RGM Key.
- Enter PIN.
- Press 2 for Administration.
- Press 5 to view Employee Count key information.
- A "Y" on the display indicates a user number is used. A "N" on the display indicates the number is unused. The numbers 29 (RGM) and 30 (AM) should always be occupied. The number 28 is reserved and should never be used.
- To finish remove key.
Using AM (#30) Key:
- Insert AM Key.
- Enter PIN.
- Press 2 for Keys.
- Press 4 to view Employee Count key information.
- A "Y" on the display indicates a user number is used. A "N" on the display indicates the number is unused. The numbers 29 (RGM) and 30 (AM) should always be occupied. The number 28 is reserved and should never be used.
- To finish remove key.
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Link Error Message
"Link Error" Message
There is some sort of data communication problem in or between the inner and outer boards.
What to Do About It
- The following parts should be issued: inner and outer boards, communication cable, outer door lock and cable, data cable adapter.
- Attempt replacement of the outer board before drilling.
- Drill safe open.
- Replace the outer door lock and, if necessary, the outer door lock cable.
- Troubleshoot source of problem to inner board, communication cable, or outer board.
- Replace parts necessary and return other parts to factory.
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Display Trouble
No Display:
The safe probably has no power.
- Check transformer temperature.
- Check transformer output voltage (9 Vdc).
- If the transformer has no output replace it. A generic 9 Vdc 500 ma negative tip supply may be used.
- If the transformer does not solve the problem send the following parts: transformer, outer board, inner board, communication cable, lock, and lock cable. Drill only after attempting to replace the outer board.
Black Display:
- Symptom: black spots appear on the display or odd characters appear in the display.
- Replace the outer board.
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Key Trouble
INVALID KEY Message
- The key is either not enrolled, the PIN was changed or forcotton, or the microchip inside the key is damaged.
- Obtain a new key. Keys have a lifetime warranty. Return to the Security Manager to order a replacement from the factory.
All Enrolled Keys are Lost
- Area Coach or Security Manager needs to order an Add-a-Key.
- RGM must be instructed to call factory Technical Support to enroll the Add-A-Key when it arrives.
Timelocked Out
- Store must wait for safe to come out of timelock. There is no override.
- Store may contact Area Coach to edit time or timelock settings.
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Parts List
These are only electronics package parts. Refer to appropriate hardware parts listing for hardware parts.
| Part # |
Description |
| 15160250 |
Sherlock Outer Board - Keyed Version (>2000) |
| 15160300 |
Sherlock Inner Board - Keyed Version (>2000) |
| 15160400 |
Sherlock Outer Board - Keyless Version (>2000) |
| 15161420 |
Sherlock Inner Board - Keyless Version (>2000) |
| Y-46000 |
Sherlock Outer Board - Pizza Hut Version (<2000) |
| Y-46001 |
Sherlock Inner Board - Pizza Hut Version (<2000) |
| 15009104 |
Communication Cable, ASM
Din to Din Wire 32" Cable |
| 1516350 |
Internal Power Cable |
| 15000223 |
9-Vdc XFMR external power supply |
| 15016000 |
Outer Door Lock |
| 15011000 |
Inner Door Lock |
| 15161401 |
Printer Adapter |
| 15161400 |
PC Serial Adapter |
| Y-45161-1 |
Key 1 |
| Y-45161-2 |
Key 2-5 |
| Y-45161-6 |
Key 6+ |
| Y-45160 |
Key |
| Y-45162 |
Add-A-Key |
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